Owner's Manual offers custom workshops and advisory services.
Full-day and half-day workshops are designed to help your Customer Success team transfer their existing skills to increase customer renewals and expansions.
At the end of the workshop, your team will feel more confident in their ability to
- Identify and create opportunities for value discovery conversations;
- Facilitate value discovery conversations in a way that reveals customers’ desired outcomes and value for these outcomes;
- Communicate to customers the value of your company's products and services; and
- Propose solutions to customer problems using a shared language and understanding of trust, value discovery, and value alignment.
Customer advisory services address value proposition, value discovery conversations, and the customer growth process.
Click here to schedule a call.