You have a growing customer base but each signed contract triggers a countdown to the end of the relationship.
Owner’s Manual works with your team to help them transfer their product knowledge, problem-solving skills, and relationship-building skills to increase customer renewals and expansions.
Owner’s Manual believes that the core of effective selling is the ability to build trust and understand your customers. Only then are customers willing to give vendors permission to diagnose their problems and propose solutions.
Owner’s Manual's workshops and advisory services address three key areas:
- Value Proposition. How do we create value for our customers and communicate this value?
- Value Conversations. How do we identify opportunities and propose solutions that bring value to our customers and our company?
- Process. How do we codify and improve our customer growth process?
Is your team reluctant to sell? Owner's Manual can help.
Click here to schedule a call.